myTI account FAQs

A myTI account is a centralized location for all of your TI activity. A myTI account gives you access to several benefits.

  • Buy ICs, request samples and buy tools & software from the TI store
  • Create, simulate and optimize systems in WEBENCH? Design Center
  • Manage product, tool and software alerts
  • Get technical assistance through our E2E? support forums
  • Personalize your profile and preferences
  • Subscribe to alerts for product announcements and news

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Read below on some frequently asked questions about myTI accounts.?

Logging in

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What's my login ID (username)?

Your username is the email address you used when you signed up for your myTI account.

What if I can't remember the email address I used to sign up?

If you can't remember the email address you used to create your account, we recommend that you?sign up for a new myTI account.

How to I change my email address?

  1. Log in with your old email address.
  2. Click "Login & password" on the left hand navigation.
  3. Type over your old email address (twice - also in the “Confirm email address” field).
  4. Save your changes by clicking the “Save changes” button at the bottom of the Edit profile page.
  5. You will then need to validate your new email address to continue using your myTI account.

Passwords

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I forgot my password. What do I do?

Visit the?forgot password?link on the myTI login page.

How can I stay logged in so I don't have to remember my password all the time?

Be sure to select the "Remember me" box on the myTI login page when you login. By selecting "Remember me," you are allowing our company to place a permanent cookie on your computer's hard drive. This permanent cookie will save your login information so you don't have to log in each time you return to the site.

Permanent cookies make viewing our site easier by:

  • Remembering who you are, so you may access areas of the site without logging in more than once.
  • Allowing us to tailor content to your interests.??

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You may remove the permanent cookie at any time Clicking on the “Logout” link within the myTI portal.

If you don't select "Remember me," you will have to log in each time you access myTI. Why? If this is unchecked, TI will only place a temporary cookie on your computer, which will terminate when you close your browser or log out.

Our?Privacy Policy?can also be viewed.

Profile information

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How do I change my name?

  1. Log in to your myTI account.
  2. Click "Profile information" on the left hand side.
  3. Click the "Save changes" button at the bottom of the page.?

How do I update my contact and shipping information?

  1. Log in to your myTI account.
  2. Click "Profile information" on the left hand side.
  3. Click the "Save changes" button at the bottom of the page.?

Email alerts

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What are email alerts?

Email alerts let you know of changes to product and tools/software, as well as to related technical documentation, including:
  • Datasheet and errata
  • Application notes
  • Pricing/availability
  • Pins/packaging
  • Temperature

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Email alerts are sent out in one weekly digest email.?

Is a myTI account required for email alerts?

Yes, you can create an account at?https://myportal.ti.com/.

How do I sign up for email alerts?

Every product and tool/software folder has an email alert sign up link in the upper right corner of the page. Click that link, login or register to myTI account and the alert will then be added to your product, tool and software alerts.

How do I manage, unsubscribe or delete email alerts?

Login or register to your myTI account, click on the product, tool and software alerts section on the left hand navigation. You are then able to make changes within that section of your myTI portal.

In what languages are email alerts available?

Email alerts are available in English from?www.yued5.com, Japanese from?www.tij.co.jp, and Chinese (using Simplified Chinese) from?www.yued5.com.cn.

You can also subscribe to receive product announcement and company news alerts via email through TI News.?

Newsletter subscriptions

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What is the myTI newsletter?

The myTI newsletter is a weekly newsletter that will keep users up to date on our the latest products, applications and tools. The newsletter is only emailed to subscribers that have opted to receive the newsletter, and are opted-in for informational emails.

How do I customize the content in the myTI newsletter?

Content for the newsletter is customized for you based on the application and product interests you select on the Areas of interest page. To update your Areas of interest, select "Update your areas of interest" from the myTI home page. Once on that page, you can fine-tune your application and product interests.

What are technology newsletters?

Technology newsletters are monthly, bimonthly or quarterly newsletters that keep you up to date on the latest TI products, applications and tools. The newsletters are emailed to subscribers that have opted to receive the newsletter. The content within the technology newsletters is determined by TI staff based on the latest information within the product group or applications area.

How do I opt out from newsletters and other email from TI?

To cancel your subscriptions from the myTI newsletter, technology newsletters, or informational emails, log in to your myTI account and navigate to the informational emails & newsletters section. On that page, deselect the subscription(s) you wish to cancel.

Cookies

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Do I need cookies enabled in my browser to view myTI?

Yes. You need to enable cookies in your browser to view myTI.

What does the "Remember me" checkbox do?

By selecting "Remember me," you are allowing our company to place a permanent cookie on your computer's hard drive. This permanent cookie will save your login information so you don't have to log in each time you return to the site.

Permanent cookies make viewing our site easier by:

  • Remembering who you are, so you may access areas of the site without logging in more than once.
  • Allowing us to tailor content to your interests.??

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You may remove the permanent cookie at any time Clicking on the “Logout” link within the myTI portal.

If you don't select "Remember me," you will have to log in each time you access myTI. Why? If this is unchecked, TI will only place a temporary cookie on your computer, which will terminate when you close your browser or log out.

Still need assistance logging into myTI?? Call the?Customer Support Center phone number.?

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